ADVANCED EXTERIOR MAINTENANCE TERMS OF SERVICE 


By accepting the estimate with the (contractor) Advanced Exterior Maintenance, you as the (client) are agreeing to the terms of service for work to be completed at the agreed upon price.


All Warranties are limited to those offered by the manufactures of the products used by Advanced Exterior Maintenance makes no additional warranties. If you ever have a concern or concerns regarding our work, Advanced Exterior Maintenance should be notified immediately at 843-360-6832.


You agree to provide Advanced Exterior Maintenance the right to use an on-site water supply as needed to complete the stated project without compensation. If an exterior water supply is required it will be at an additional charge. It is the Customer's responsibility to make sure the water supply is on and working before we arrive. Additional charges will be applied if water is not available.


The properties and species of wood, age and weather can greatly affect the resulting color or tone of the stain. Note: Variances may occur on individual boards as well as total project densities and other characteristics vary across and throughout wood. Advanced Exterior Maintenance will attempt to represent final finish color and tones as best as possible. While we can often give you an idea of the overall color or tone you must expect some variance in the overall finish.


While Advanced Exterior Maintenance is on location on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area.


All balances are ALWAYS paid upon completion of the job unless other arrangements have been made.


Scheduling, in a business in which productivity relies upon the weather, can be difficult. Inclement weather may affect scheduling. We try our best to keep scheduling conflicts to a minimum, however circumstances that are beyond our control may affect your project start and completion dates. You will be notified of any changes.


Removal and replacement of grills, deck furniture, planters, etc. is the responsibility  of the homeowner. Should we need to remove items from the deck, we will not be responsible for breakage or for storage issues. An additional charge will be applied for the time & labor devoted to the removal of these items.


Advanced Exterior Maintenance is not responsible for damages due to improperly installed siding, loose shingles, or siding, broken or open windows, improperly sealed windows, wood rot, defective construction, improperly secured wires, loose or improperly installed gutters and down spouts and improper caulking. In every aluminum siding case, and in some case in vinyl siding, the sun and weather will bleach the color and cause it to fade. Power and or soft washing, which entails removal of chalky, gritty of failing surface materials, may cause the faded aspects of the vinyl or aluminum to stand out. Advanced Exterior Maintenance will not be responsible for such conditions.

 

Advanced Exterior Maintenance will not be responsible for loose mortar that may dislodge during the cleaning process.
Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stain and paint are examples of materials that cannot be removed by conventional means. We make ever attempt to point out these areas out to the customers when quoting the project. Sometimes, these stains cannot be removed at all.


Advanced Exterior Maintenance expects your property to be in good repair and weathertight. This includes, but is not limited to all electrical service including receptacles and light fixtures. Doors and windows shall also be weathertight. Advanced Exterior Maintenance is not responsible for damages as a result of water infiltration from poor or improper installation, maintenance or repair of electrical related items or doors or windows. Advanced Exterior Maintenance cannot guarantee removal of artillery fungus from exterior house surfaces.


To minimize damage impact on plant life we will gently rinse the surrounding areas with clean water before and after detergent application. Advanced Exterior Maintenance will not be held responsible for any damage done to plant life.


Window cleaning is not included with the exterior house wash. Windows may become spotted or have a slight film on them after the detergent is removed.

Window cleaning is an additional charge.